Attendance/Make-up Policy

Regular lesson attendance is very important for developing mastery of an instrument, and missed lessons are problematic for both student and instructor. However, we do realize that on occasion there will be unavoidable conflicts with a scheduled lesson time. When that happens . . .

1. Please notify your instructor at least 24 hours in advance when a student will be unable to make their scheduled lesson time.
2. Up to TWO (2) missed lessons in a semester are eligible for a make-up lesson at a time mutually agreed on by instructor and student. Makeups can be done in person or online.
3. Any lessons missed beyond two in a semester are not eligible for a make-up unless mutually agreed upon by instructor and student. Any lessons missed with less than 24 hours’ notice are not eligible for a make-up unless mutually agreed upon by instructor and student. True emergencies which force cancellation of a lesson with less than 24 hours’ notice will be dealt with on a case-by-case basis.
4. If an instructor needs to miss a lesson, the lesson will be made up at a mutually agreed-on time, and the lesson will NOT count toward the two eligible for make-up in a semester.

Cancellation Policy

Sometimes the timing is not right for learning a musical instrument. If this turns out to be the case, DHCSM requires a 30-day advance notice if the student will not be continuing instruction. This notice should be given via email to the teacher and to the DHCSM administrator at SchoolofMusic@deserthills.org.